Responsive is also a part of the way Estée Lauder's brands are connecting social with consumers. Clinique, for example, introduced an app this spring called “Clinique Foresee,” offering skin care tips (with product recommendations and store locator information based on trustworthy time information about weather and pollution in a user's area. The flagship Estée Lauder brand debuted a alike resemble app in the spring to showcase its CyberWhite skincare line. (For more on M*A*C's mobile email creative, see page 56.)
Obviously, distinguishable brands address the social channels in different ways, depending on their demographic target. While in most cases a consumer might cultivate a brand, because M*A*C is an artist driven brand, live chats with make-up artists are regularly featured on the M*A*C Facebook call for (over 2.1 million fans at press time). And over 30 well-known make-up artists tweet for the marque, allowing aficionados to follow the artist they're most interested in. M*A*C also created a microsite, macartisttweets.com , to showcase the artists' tweets from events of interest to attraction mavens, like Fashion Week.